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Frequently Asked Questions
General
FKM rubber is a high-performance fluoroelastomer used in aerospace and precision engineering. It is the gold standard for luxury watch straps due to its exceptional durability, comfort, and resistance to heat, water, UV exposure, sweat, and chemicals.
Unlike standard rubber or silicone, FKM does not crack, fade, or become sticky over time.
It is non-allergenic, odour-resistant, and maintains its shape and finish even with daily wear, making it the finest rubber available for high-end watch straps.
Yes, we offer lifetime warranty for all our straps. Please note that this warranty excludes damages arising from misuse, accidents, or intentional harm to the product.
We are based in the city of Manchester, UK!
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover, as well as Shop Pay, Klarna, Apple Pay, and Google Pay.
Geneva Watch Straps is an independent brand specialising in luxury watch straps. We are not affiliated with, endorsed by, or connected to Rolex, Omega, Patek Philippe, Audemars Piguet, Cartier, or any other watch manufacturer. All trademarks, brand names, and intellectual property remain the property of their respective owners.
You can contact us via our Contact page.
Or email our team. email: hello@genevawatchstrap.com
Order
You can track the status of your order with the tracking link provided in your shipping email or by logging into your Geneva Watch Straps account.
Shipping
Yes. We’re based in the UK and we offer worldwide shipping!
For more details on potential fees, we recommend checking with your local customs office. Geneva Watch Straps is not responsible for any customs charges or delays that may occur.
All of orders are sent from our warehouse in Manchester, UK.
In most cases, your order will be sent within 0-2 business days after your order is placed.
We offer free worldwide shipping on all orders.
Every shipment is fully tracked and insured, with tracking updates provided via email and within your Geneva Watch Straps account.
Delivery times vary by location, and any applicable customs duties or import taxes are the responsibility of the recipient.
Returns
You can contact us via our Contact page.
Or email our team. email: hello@genevawatchstrap.com
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@genevastraps


